Putting People First
with Howard Behar
About our Guest
Jon Gordon is joined by Howard Behar. Howard was the North American president of Starbucks for 21 years. During his tenure, he helped grow the franchise from 28 stores to more than 15,000 across five continents and served on the Starbucks board of directors for 12 years until his retirement. He’’ actually the one who coined the term “We aren’t in the coffee business serving people, we’re in the people business serving coffee.”
This entire interview is gold. Howard shares so many great insights on building a great culture and organization by focusing on people. He shares a lot of practical things that Starbucks did and what you can do as well to build something great.
If you enjoy this, tell others and encourage them to listen as well. Tag Jon and Howard on social. You can also leave a review on Apple, Spotify or wherever you’re listening.
Get Howard’s book, It’s Not About the Coffee.
Our featured resource this week is our upcoming Power of Positive Leadership Training. If you want to become a better leader, one who creates positive results, this is for you. It’s training that develops resilience, mental toughness, grit and provides strategies to overcome negativity, and lead positive change. You can sign up for our next LIVE training at POPLTraining.com
Download Transcripts: Coming Soon